Years Experience
Support
Clients
FTEs
Client Satisfaction
Gain a Competitive Edge with eCommerce Virtual Assistants Services
Services Offered by Our eCommerce Virtual Assistants
Product Description Writing
Craft compelling product descriptions aligned with SEO guidelines and relevant keywords. Our eCommerce virtual assistants aim to enhance product relevance, ensuring visibility in the target audience’s search results using user and search engine-friendly product description writing services.
Product Listing Upload and Optimization
Boost product page visibility through our virtual assistants. They do eCommerce product listing services on eCommerce platforms, create persuasive listing copy, optimize content with keywords, add meta tags to images, and categorize listings appropriately.
Inventory Management
Keep your store’s inventory in check with our virtual assistants. They monitor stock levels, update available stocks, maintain safety stock, calculate lead time, and track inbound inventory. Detailed status reports are provided for informed business decision-making.
Dedicated Customer Support
Ensure prompt customer responses, a crucial element for eCommerce success. Our professional virtual assistants address customer queries, maintain records of interactions, handle complaints, and manage negative reviews, ensuring excellent customer service.
Order Management & Processing
Streamline order processing with our virtual assistants. They assist in managing shipments, sending invoices, fulfilling new orders, and handling returns and exchanges for a seamless customer experience.
Our eCommerce Virtual Assistant (VA) Onboarding Process
Identification & Analysis of Tasks
We conduct a thorough analysis of your requirements, gaining a clear understanding of the project’s scope. Based on this, we assign an eCommerce virtual assistant with the relevant expertise.
Documentation of Procedure
Examining the ongoing workflow within your team, we document the existing procedures and devise an improved workflow for enhanced efficiency.
Delegation of Tasks & Responsibilities
Tasks and responsibilities are delegated to the eCommerce virtual assistant according to specific requirements and areas of expertise.
Tools and Technology Support
Actively introducing more efficient tools and technologies, we aim to shorten the time required for task completion and enhance overall productivity.
Competence Evaluation
Our virtual assistants perform the delegated tasks, and their output is evaluated in real-time to measure resource-effectiveness and ensure quality standards.
Monthly Process Documentation
Monthly reports on the VA’s performance are generated, providing insights to compare performance and continually improve the onboarding process.
Related Services
- Amazon Seller Account Setup Services
- Amazon Product Upload/ Listing Services
- Amazon Listing Optimization Services
- Amazon Product Description Writing
- Amazon SEO Services
- Amazon Marketing Services
- Amazon Store Design Services
- Amazon Seller Central Management
- Amazon Global Selling Support
- eBay SEO
- Magento SEO Services
- Bigcommerce SEO Services
- Esty SEO Services
- eBay Listing Services
- Shopify Product Listing
- Shopify Store Management
Success Stories & Insights
Why Choose eCommerce Virtual Assistants (VAs) from Potential Digital Agency?
- Access to a Global Pool of Skilled Personnel
- Close Collaboration with In-house Teams
- Cost-effective and Competitive Pricing
- Complete Administrative Control
- Round-the-clock Availability
- Full-time, Part-time, and Hourly Engagement Models
